
| Onboarding - Online |
| Installation |
| Automatic/manual tenant configuration |
| Templates customization (includes template creation, naming format, and duplication check) |
| Automation configuration |
| Monitoring settings configuration |
| Helpdesk roles and delegation settings configuration |
| Virtual Tenant configuration |
| Custom content search profile configuration |
| Enabling identification of emails with PII |
| Auditing configuration |
| Alert customizations |
| Schedule configuration for industry-standard reports |
| Mail server configuration |
| Dashboard customization & product rebranding |
| Product license management |
Note : The client is responsible for the creation of a service account with the permissions required to perform these activities.
| Onboarding add-ons |
| Training (up to 4 Participants) |
| Security hardening & privacy 1. SSL configuration 2. Single Sign-on configuration 3. TFA configuration 4. GDPR privacy configuration 5. LDAP over SSL configuration 6. SIEM Integration for log forwarding |
| Database migration (PGSQL to MSSQL) |
Note : The implementation of the above services are subject to fulfilment of client deliverables outlined in the scope of work (SOW).